Privacy Policy for TravelCity2City

Effective Date: October 17 2025

TravelCity2City (operated by Travel Escape by WEN Solutions, or “we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your choices regarding our use of it when you visit or make a booking through our website, https://trip.travelcity2city.com.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. This information is necessary to process and confirm your travel bookings. Personal Data may include, but is not limited to:

  • Identity Data: Full name, date of birth, gender, and passport or government ID details (required by travel providers).
  • Contact Data: Email address, mailing address, and telephone number.
  • Booking Data: Travel itineraries, flight details, hotel preferences, and frequent flyer/loyalty program numbers.
  • Transaction Data: Payment information (such as credit card details, securely processed by a third-party payment processor), billing address, and booking history.

B. Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as:

  • Your computer’s Internet Protocol address (e.g., IP address).
  • Browser type and version.
  • The pages of our Service that you visit.
  • The time and date of your visit.
  • The time spent on those pages.
  • Unique device identifiers and other diagnostic data.

C. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

TravelCity2City uses the collected data for various purposes:

  • To Provide and Maintain the Service: Processing your cheap flight and hotel bookings.
  • To Manage Your Account: Managing your registration as a user of the Service.
  • To Fulfill and Manage Bookings: Sharing necessary data with airlines, hotels, and other travel service providers to secure your reservation.
  • To Improve Customer Service: Responding to your inquiries, concerns, and support requests.
  • To Communicate with You: Sending you booking confirmations, updates, alerts, and promotional information we believe may be of interest to you.
  • For Analytics and Personalization: Monitoring the usage of our Service to detect, prevent, and address technical issues, and to tailor content and offers.

3. Disclosure of Data

We will only disclose your Personal Data in the following circumstances:

  • To Travel Service Providers: We must share your data (e.g., name, dates of travel, passport info) with third-party suppliers (e.g., airlines, hotels, car rental companies) to fulfill your booking request.
  • To Third-Party Service Providers: We employ other companies and individuals to facilitate our Service, such as payment processing, data analysis, hosting, and marketing services. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For Legal Compliance: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, including encryption and secure server methods. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

You have certain data protection rights, depending on your location and applicable law. You have the right to:

  • Access: Request access to the Personal Data we hold about you.
  • Correction: Request that any incomplete or inaccurate data we hold about you is corrected.
  • Object/Withdraw Consent: Object to our processing of your Personal Data in certain circumstances or withdraw consent where we rely on it.
  • Deletion: Ask us to delete or remove Personal Data where there is no good reason for us to continue processing it.

To exercise any of these rights, please contact us using the information provided in Section 7.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Disclaimer: This document is a template. You should consult with legal counsel to ensure this Privacy Policy fully complies with all applicable laws and regulations (such as GDPR, CCPA, etc.) relevant to your business operations and the regions where your customers are located.